After-sales service commitment
After sales service commitment
Our unit has long been committed to the involvement, research and development, production and sales of FRP products, and has become an industry benchmark with the support of consumers. In order to further expand the company, strengthen the brand, improve product market competitiveness, enhance user experience, and improve consumer satisfaction, our unit further improves product quality control, and hereby makes the following commitments to consumers and users:
1. product quality assurance
The products manufactured by this unit have undergone strict quality inspections before leaving the factory, and random third-party inspections are carried out from time to time. The products packaged and delivered are all qualified products. Product raw material suppliers are certified by third-party inspection to ensure that the raw materials are qualified.
2. product logistics
1. From the date of signing the purchase contract, our unit will stock up immediately and deliver the goods according to the date agreed in the contract. 2. The transportation of products is undertaken by domestic regular logistics companies to ensure the timeliness and safety of transportation.
3. after-sales service commitment
1. After the customer receives the product, the technical personnel of our unit will contact the customer as soon as possible to guide the installation and use.
2. If the customer purchases the products of our company during the warranty period, the quality problems will be returned and exchanged according to the principle of three guarantees.
3. Our unit promises to provide life-long free consulting services for products.